Welcome to the CradhyShop FAQ, your source for innovative electronic gadgets for the home!

🛒 Orders and Payments
What payment methods does CradhyShop accept?

We accept credit cards (Visa, MasterCard, Amex), PayPal, and other options like Apple Pay or Google Pay. All transactions are secure and encrypted.

How can I be sure my order has been registered?

You will receive an order confirmation email immediately after your payment. If you don't see it, please check your spam folder or contact us.

Can I cancel or modify my order?

Cancellations or changes are only possible if the order has not yet been prepared for shipment (usually within 12 hours). Please contact our customer support as soon as possible.

📦 Shipping and Delivery

What are the shipping costs at CradhyShop?

Shipping is FREE for all orders, worldwide.

What are the delivery times?

Since we handle international gadget orders, the estimated delivery time is 7 to 14 business days from the moment the order is shipped. You will receive a shipping notification.

Do you ship internationally?

Yes, we ship our gadgets worldwide, free of charge.

How can I track my package?

As soon as your order is shipped, you will receive a notification email containing a unique tracking number and a link to track your gadget's delivery in real time. Tracking may take 24 to 48 hours to become active.

What if my gadget arrives damaged?

If the box is visibly damaged, refuse the package. If you find the gadget is damaged after opening it, please contact us immediately (within 48 hours) at cradhyshop9@gmail.com, attaching:

Your order number.

Clear photos of the damaged item.

Photos of the outer and inner packaging.

🔄 Returns, Refunds, and Warranty

What is CradhyShop's return policy?

We offer a 30-day return policy from the date you receive your gadget. The item must be in its original condition (unused, with all accessories and packaging intact).

Use this text to answer questions in as much detail as possible for your customers.

🔄 Returns, Refunds, and WarrantyWhat is CradhyShop's return policy?We offer a 30-day return policy from the date you receive your gadget. The item must be in its original condition (unused, with all accessories and packaging intact).

Are my products guaranteed?

Yes, all our electronic gadgets come with a manufacturer's warranty against manufacturing defects. Damage caused by misuse is not covered.

⚙️ Technical Support and Usage

My gadget isn't working as expected, what should I do?

Please consult the included user manual first. If the problem persists, contact our dedicated technical support team at cradhyshop9@gmail.com for prompt assistance.

Where can I find the user manuals or drivers?

The manuals are included in the packaging. You can also find them digitally on the product page of our website.

Please don't hesitate to contact us if you haven't found the answer to your question!